Appendix 2: Activities rewarded in the Loyalty Program

1. The loyalty program members are rewarded for the following activities:
   1. Purchase of services (transaction) – For every £1.00 spent on the purchase of services, the loyalty program member will receive 10 pts. The standard accrual rate for the purchase of services: £1.00 = 10 pts. Exceptions to the standard accrual rate have been listed in Appendix 4.
   2. Successful referral - 100 pts (points are awarded both to the referring and the referred person).
   3. As a birthday gift - 200 pts.
   4. Writing a review - 50 pts.